Delegate

Delegate is Dignified Independence's long-term, person-centred living ecosystem for individuals and families who want far more than accommodation, care or a conventional residential community.

It is designed as a complete society in which the home, surrounding environment, healthcare, food, education, employment, business infrastructure, recreation, mobility, technology and day-to-day services are coordinated around the individual. The objective is to make dignified and independent living possible at a level that conventional housing, care homes, retirement communities and fragmented service systems generally cannot provide.

Delegate follows the wider Dignified Independence principle of Inclusive Adaptation: the individual should not be forced to fit into an inflexible system. The system, technology, environment and services should be adapted around the individual.

For a person with significant or even very high support needs, the central question is not simply, “Can this person live in this house?” The Delegate question is broader: “Can this person live, move, communicate, work, learn, shop, receive treatment, participate in society and make daily choices with the highest feasible level of independence?”

Delegate is therefore not marketed as an investment scheme or merely as a property purchase. Property ownership is an important component of the long-term membership, but the defining product is the complete life ecosystem built around that property.

Under the current Delegate long-term membership framework, the property entitlement is standardised across all six country tiers. Tier classification affects pricing and operational conditions; it does not reduce the planned property entitlement.

The same 5,000 sq.ft land and 2,000 sq.ft building framework is intended for Tier 1 through Tier 6. Where a country's property law, foreign-ownership rules, registration system or project structure does not legally permit the intended form of ownership, the exact lawful structure must be confirmed during project-specific legal and feasibility review before contract execution.

The Delegate residence is specifically intended to support people who may have severe physical, sensory, neurological, developmental, age-related or other functional limitations. A person with very high support needs should not be excluded merely because conventional housing assumes that another person must always operate the environment for them.

The residence and society are therefore designed to integrate robotics, automation, artificial intelligence, assistive technology and Inclusive Adaptation. The objective is to enable the member to perform as many activities as reasonably and safely possible without depending on another person for every routine action.

• Voice, touch, switch, sensor or other suitable control interfaces.
• Automated doors, lighting, curtains, climate and environmental controls.
• Accessible communication and emergency-alert systems.
• Robotic or automated assistance where technically appropriate.
• Mobility-compatible layouts, circulation spaces and transfer planning.
• Accessible kitchen, bathroom, bedroom and work areas.
• Monitoring and safety technology where consented and appropriate.
• Personalised controls based on the member's physical, cognitive, sensory and communication abilities.

During the applicable Delegate coverage period, the model is designed so that covered day-to-day life requirements are not repeatedly billed to the member on a per-use basis. The membership is intended to provide an all-inclusive ecosystem rather than a collection of disconnected paid counters.

This principle extends beyond access to a facility. For example, the supermarket benefit is not intended to mean that entry to the supermarket is included while the member pays separately for every covered daily-living item. Covered normal household and daily-living requirements are included within the Delegate ecosystem according to the member's plan and contract.

• Food and nutritional requirements.
• Covered supermarket and normal daily-living essentials.
• Healthcare, treatment and clinical coordination within the applicable plan.
• Medicines, diagnostics, therapy and rehabilitation where included by assessment.
• Integrated Life Care and personal support.
• Education and training.
• Employment and Working Hub facilities.
• Business and office facilities within the applicable pathway.
• Utilities and normal residential support.
• Housekeeping, maintenance and hospitality services.
• Society transport and mobility support.
• Gym, swimming pool, parks, recreation, sports and community facilities.
• AI, robotics, automation and accessibility infrastructure.
• Applicable family-support services and other covered Delegate services.

The exact scope remains governed by the member's contract, assessment, clinical appropriateness, law, project capacity and reasonable-use/service rules. Personal luxury consumption, external purchases, unrelated commercial expenditure or items expressly excluded by contract should not be assumed to be included merely because Delegate is an all-inclusive ecosystem.

Healthcare is not an isolated amenity added beside the residential project. It is intended to operate as an integrated part of the Delegate ecosystem.

Depending on assessment and project capability, this may include medical consultation, clinical coordination, nursing, medication support, diagnostics, pharmacy access, therapy, rehabilitation, mental-health support, nutrition, mobility support, assistive technology and long-term case management.

Integrated Life Care can coordinate the person's care requirements across healthcare, therapy, daily living, family communication, environmental adaptation and community participation. Clinical decisions remain subject to professional scope, informed consent, applicable licensing and medical appropriateness.

A central feature of the Delegate Society is the Working Hub: an accessible professional environment where members can work, develop careers and connect with employment opportunities.

The Working Hub is intended to combine suitable workspaces, accessibility technology, professional support, training and employment pathways. Opportunities may arise through Dignified Independence, Delegate-linked enterprises, participating organisations or other employers.

The objective is not to assume what a person cannot do because of disability. The individual's qualifications, experience, abilities, interests and support requirements are assessed, and the work environment can then be adapted where feasible.

Delegate Societies may contain or connect to factories and productive enterprises. These facilities are intended to create real economic participation rather than limiting members to symbolic occupational activity.

Where a member's ability, training and safety requirements permit, employment or entrepreneurship can be linked to manufacturing, food processing, services, professional management, technology, retail, healthcare-support operations or other sectors developed within the Delegate ecosystem.

Every placement remains subject to role suitability, safety, professional requirements, applicable labour law and project availability.

Independent living includes enjoyment, relationships, recreation and community participation. Delegate is therefore intended to provide accessible social and leisure infrastructure rather than treating healthcare as the whole of a person's life.

• Accessible parks and landscaped spaces.
• Swimming pools designed with appropriate accessibility provisions.
• Gyms and fitness facilities.
• Sports and recreational programmes.
• Community spaces and social activities.
• Entertainment and cultural participation.
• Safe walking, wheeling and mobility routes.
• Technology-assisted access where required.

Delegate recognises that disability, illness, ageing and dependency affect families as well as individuals. The ecosystem can therefore include family-oriented support, children's education, spouse/family facilitation, communication, training and participation according to the member's approved plan.

The precise persons covered, dependent eligibility and extent of family benefits must be stated in the individual contract and feasibility plan. Where another family member has substantial independent care requirements, a separate assessment may be necessary.

Delegate is intended to offer an Annual Access pathway for customers who want the Delegate environment and services without acquiring the long-term property ownership component.

Annual Access provides access to the applicable Delegate living ecosystem, accommodation and facilities for the contracted annual period, subject to the specific project and contract. The defining difference is that Annual Access does not transfer ownership of the Delegate property to the customer.

Annual Access should therefore be understood as a service-and-residency model, while Long-Term Membership combines the Delegate ecosystem with the property ownership framework.

Under the current Delegate financial framework, the property component will normally represent approximately 70% of the initial long-term membership package value. The balance represents the initial service/ecosystem component for the covered 10-year period.

The 70% figure is a normal benchmark rather than a substitute for the actual project valuation. The applicable property allocation and service allocation should be stated in the member's contract and supported by the relevant valuation at the time of purchase.

A major differentiator of the Delegate long-term model is the contractual Buyback Guarantee. A member who decides that they no longer wish to retain the Delegate property should not be forced to wait indefinitely for an outside buyer.

Subject to the executed contract, valid title, applicable law and completion of the required transfer documentation, the member may invoke the Delegate Buyback Guarantee and request the property to be taken back through the Delegate/project settlement mechanism.

There is no minimum holding period under the current policy. The member does not have to wait six months, one year or two years before requesting buyback. Once the property has been registered and the contractual conditions are satisfied, the member may request exit whenever they decide that they no longer wish to continue.

Exit settlement is divided conceptually into two parts: the property component and the unused service component.

The property component is handled under the Buyback Guarantee and valuation framework described above. The service component is settled according to actual service utilisation.

The refund is not calculated merely by saying that two years out of ten have passed and therefore 20% has been consumed. Instead, Dignified Independence identifies the services actually used and values them using the applicable DI rate for that service.

Where a service has a standalone rate, the applicable standalone rate can be used. Where the service falls under an AMC or annual/package framework, the applicable AMC, annual or contracted rate is used. The value of services actually used is deducted from the paid service component, and the eligible unused balance is refunded.

This approach is intended to make the settlement reflect actual benefit utilisation rather than an arbitrary time-only deduction.

No responsible Delegate plan can be created solely from a price table. The member's requirements, location, property law, health, accessibility, family circumstances, technology needs, education/employment goals and long-term objectives must be understood before final contracting.

A Delegate feasibility and assessment process may therefore review:

• Physical, medical, sensory, cognitive and communication requirements.
• Activities of daily living and current support needs.
• Mobility, transfer, bathroom, bedroom and kitchen requirements.
• Assistive technology, AI, automation and robotics requirements.
• Clinical, therapy, rehabilitation and medication needs.
• Food and nutrition requirements.
• Education, training and career objectives.
• Employment or entrepreneurship pathway.
• Family and dependent circumstances.
• Preferred Delegate location and lawful property eligibility.
• Cross-border mobility, immigration and residency considerations.
• Project availability, safety and operational feasibility.

The resulting plan should identify what is included, what requires adaptation, the applicable property arrangement, service scope, pricing, legal conditions and implementation pathway.

Global Delegate residency access does not override national immigration law. A member's right to use another Delegate location is a Delegate contractual benefit, but the person must still have the lawful visa, entry permission, residence status or other authorisation required by the destination country.

Dignified Independence may facilitate information and support where available, but Delegate membership itself should not be represented as an automatic visa, citizenship, permanent-residency or immigration entitlement.

The Buyback Guarantee is intended to remove the member's dependence on finding a third-party property buyer. It provides a contractual settlement mechanism based on the agreed property component, the minimum compound-appreciation floor and verified market-value review.

It does not mean that every external real-estate market will rise by 10% annually. It does not eliminate legal requirements for title transfer. It does not convert Delegate into a regulated investment product. The guarantee should always be read together with the executed contract, valuation terms, property condition, title status and applicable law.

• This website content describes the current Delegate policy framework and planned operating model. The executed member contract, project schedule and applicable law govern the legally binding transaction.
• Forward-looking project numbers, including the target of 115 Delegate Society locations by 2031, are development plans and are not statements that those locations are already operational.
• Property ownership and registration are subject to the law of the country in which the property is located.
• Healthcare, education, employment, business, banking and other regulated services are subject to applicable licensing, eligibility and professional requirements.
• Employment, salary, business success, finance approval, investment performance, visas, citizenship and immigration outcomes are not guaranteed by Delegate membership.
• The Buyback Guarantee is a contractual property-settlement mechanism, not a representation of external market performance.
• The all-inclusive model applies to covered services and normal requirements identified by the contract and assessment; exclusions, exceptional third-party costs and statutory charges must be identified in the applicable agreement.
• Dignified Independence is an independent organisation. References to international humanitarian principles or Sustainable Development Goals do not imply United Nations ownership, endorsement or institutional control.